If you do not remember which account you used for your purchase, go to the Google Play Store.If the account that you are currently logged into was not used during your purchase, follow one of these instructions:.Tap the menu icon in the top-left corner of the screen.Tap the Google Play Store icon on the home screen of your device to open the app.If clearing Google Play Store data doesn't resolve your issue, follow these steps to connect to the correct Google account and restore your purchase: Your CCleaner Pro subscription should be restored now Tap the overflow menu (three dots) icon in the top-right corner and select Restore LicenseĢ.Open CCleaner and tap Upgrade on the main screen.Tap the Google Play Store icon on the home screen of your device and accept Terms of Service.(Please note, this resets your app's settings) Tap Clear Data, Clear Storage, or Storage ▸ Clear Data and confirm clearing data in the pop-up message.(In Android 10, go to Settings ▸ Storage ▸ Other Apps) Follow the steps below to restore your purchase:Ĭlear Google Play Store data by following these steps: Please note: We've written the steps in this article for the 'baseline' versions of Android like those used in Google's own-branded smartphones, so you may need to contact the manufacturer of your smartphone or mobile device if the information here doesn't match what you're able to see on your Android device. This page explains how to do this while providing specific instructions and steps.

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